Kärcher North America Excellence Center
The Prochem System
What it is, and how it can benefit you.
The Prochem System is the training and education arm of Prochem,
specifically for independent professional cleaning companies.
The seeds of The Prochem System were sown when Prochem decided it
wanted to contribute more to the professional carpet and upholstery cleaning
industry than just top quality chemicals and equipment. Prochem decided to
dedicate a portion of the revenue generated by chemical and equipment sales to
developing and bringing to market a Professional Development Program to
enhance the "total carpet ownership experience" of the consumer.
Let's face reality; the cleaning aspect of the consumer's carpet ownership
experience is not always a satisfactory and positive one. Therefore, it's important
to elevate not only the perception, but also the reality of the professional service and
performance. That occurs when the cleaning professional, and ultimately the
industry, is challenged to look beyond its own boundaries and realize that we are
part of a much larger universe, that includes the fiber producers, carpet mills,
fabric mills and the retail industry.
The carpet cleaning industry can no longer
afford to be provincial. It must recognize, and act upon the fact, that it is a key
part of the total carpet ownership experience of the consumer.